FAQ

Do you take care of the printing? 

We only offer digital downloads. You can print your design yourself at home or through a professional printing service. We provide a handy editing and printing guide to help you. 

How customizable are your designs?

You can customize the background color and text to match your event’s theme. The colors of the main design elements are fixed to maintain the original artistic style.

What will I receive after my purchase?

You’ll receive an email with a unique link that takes you directly to editing and printing instructions and to your design in Canva. From there, you can personalize and download your creation in various formats, including PDF and PNG.

Can I use the Tai Tai Table designs for commercial purposes?

Our designs are for personal use only. This means you can use them to create beautiful invitations cards, and stationery for yourself, your friends and family. If you’re interested in using our designs for commercial purposes, please contact us at hello@taitaitable.com to discuss licensing options.

Do you offer refunds?

As our designs are digital products, we don’t offer refunds. 

Do I need a Canva account to use your templates?

Yes, you’ll need a Canva account to personalize our templates. The good news is that Canva offers a free plan that’s perfect for getting started with your design. If you don’t have an account yet, you can easily create one on the Canva website. 

What if I don’t know how to use Canva?

No worries! Canva is incredibly user-friendly, and they offer a wealth of helpful resources and tutorials on their website. If you get stuck, you can also reach out to their support team for assistance.

Can I change the fonts and text in the templates?

Yes, you can! We’re carefully selected fonts that complement our designs, but you’re welcome to explore Canva’s vast font library and choose your own. Just be sure to select fonts that align with the overall style and aesthetic of the design.

Can I change the designs?

No, not on Canva but if our timelines allow we can help with changing a design for an additional design fee of €295,00.

How many times can I access the Canva link?

You can access the Canva link as often as you like! The link will remain available unless we decide to discontinue the product from our website. Once you open the link in your own Canva account, the template is automatically saved there, meaning you’ll have ongoing access to it directly in your account.

Tip: Save the design twice in your Canva account—one version for editing and one as a backup of the original. This way, you can always go back to the untouched version if needed!

Can I share the Canva link with others?

Our designs are intended for personal use only. This means you can share the finished product (e.g., the personalized invitation) with your friends and family, but you cannot share the original Canva link with others.